Hotel Booking Engine

1. Travelers’ reviews!
Travelers’ reviews and photo reviews highlight all the best places that our customers have shared. You can also share your feedback at Trip Advisor, Face book and Google+

2, Instance Booking
Our systerm is instance so you can book and pay impediately (Even book up to 10 same type of room that is limited on OTA web sites) or you can also just "Send Request" as you may require more information about the VISA or Travel information!

3. Because we guarantee the BEST RATE available.
If you might find a cheaper bookable rate somewhere else, then we will offer you the same price AND we will discount it with 10%. (Valid if: Same room type. Same check/in date. Same cancellation policy within 24 hours of booking.)

4. Exclusive online Specials & Earlybird Savings!
We have our 'Best Price Guarantee' and we have exclusive specials and earlybird booking specials to ensure that booking with provides you with the best value, anywhere around the world! Our specials are updated regularly on our website so that you can see how much your booking is going to cost immediately!

5. Prompt service and email replies!
There is nothing more annoying than taking the time to fill out an enquiry form, or Emailing a travel company and not getting a response for days - and sometimes not at all! It is a great priority for us to get back to all of our clients as quickly as possible.

6. No service fees!
No Booking fees, unlike a lot of OTA site and high street agencies, we do not charge service fees. We provide the level of service we would expect if we were to book a room/tour ourselves. As tour operator specialists, we maintain a personal interest in all of our clients and we take great pride in the loyalty our customers have shown us year after year.

7. Because only with us you can choose the exact room type AND room design.
Compared to other booking sites, we will offer you the possibility of choosing your room type so you will not feel inconvenient when you are a couple but had to stay in a twin room as many OTA website does not mention clearly

8. Flexible Cancellation Policy  
We understand that unforeseen circumstances may lead you to cancel your stay with us at the last minute. Booking your room on  means you can cancel free of charge until 6PM local time the day before you arrive!

9. We are the locals!
Unlike many travel operators dealing with trips and holidays to Hanoi City, we are actually located here, in Hanoi Vietnam! All the members of our team have an intimate knowledge of this region and can share their first-hand knowledge and experience with you. We are locals ourselves, wishing to share with all visitors the beauty of our homeland! Contact us as soon as you arrive here and let us help you with sorting out any unforeseen issues that may occur.

10. Unique itineraries!
Many of the tours on our site, and all of our self-drive tours are unique in visit . They have been thoroughly designed by us to ensure that your tour goes smoothly and they are updated regularly to include new accommodation, attractions and travel ideas that reflect our customer feedback.

11. Holiday packages & destinations!
We are continually expanding our range of holidays so as to offer our clients a wider choice of travel experiences in and around Hanoi.

12. We offer a variety of deals!
Great deals for holidays in North of Vietnam! We have special deals for accommodation, food deals and activity deals that take you to some of the most breathtaking sites. Whether you are planning a long holiday in Hanoi City or just a short break, Hanoi City Palace Hotel guarantees offers all year round on anything that suits your traveling profile!

13. Because as a direct booker you will get at least 5% discount from any tours
When you book a tour with us with our recommended list or eventually any of your chosen one that not yet in our list we are guaranty that you will get from 5% to 30% cheaper than the price you could find on the internet  

14. Peace of Mind!
We do not deal with big-size group bookings. Our small-size tours, up to 14 people, guarantee a personalized approach.